Privacy Policy

1. General Provisions

1.1. This Privacy Policy outlines how Asalna (hereinafter referred to as the "Company", "we", or "us") collects, uses, stores, and protects your personal data, as well as your rights as a data subject.
1.2. The data controller is Asalna, Republic of Lithuania.
1.3. "Personal data" refers to any information that can directly or indirectly identify you, including your name, surname, email address, telephone number, etc.
1.4. We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and other applicable Lithuanian laws.
1.5. This Privacy Policy applies when you access and use our e-shop at www.asalna.shop (the "E-shop").
1.6. By using our E-shop or contacting us, you confirm that you have read and agree to the terms of this Privacy Policy. If you do not agree, please do not use our E-shop or services.
1.7. This Privacy Policy may be updated from time to time. Please review it periodically.

2. Collection and Use of Personal Data

2.1. We collect personal data when you use our E-shop or our services.
2.2. We only collect the data necessary for the proper provision of services, including:

2.2.1. For processing orders and delivering products: name, surname, email address, phone number, address, and payment information.

2.2.2. For improving the quality and functionality of the E-shop: IP address, cookies and their settings, browser type, and usage history.

2.2.3. For customer inquiries: name, surname, phone number, email, inquiry content, and purchase history.

2.3. Your data is retained for the duration of your use of the E-shop and for up to three (3) years after a purchase is completed.
2.4. You may withdraw your consent or object to data processing at any time, where the processing is based on consent.
2.5. We may contact you using the information you provide to ensure proper service delivery (this does not constitute marketing).
2.6. We take all appropriate technical and organizational measures to safeguard your data and ensure GDPR compliance.
2.7. We may share your data with our trusted partners (data processors) such as IT providers, accounting services, payment and logistics partners, and website support providers to ensure smooth business operations.

3. Your Rights

3.1. You have the following rights regarding your personal data:

3.1.1. Right to be informed about data processing.

3.1.2. Right to access your data.

3.1.3. Right to request correction or completion of inaccurate or incomplete data.

3.1.4. Right to request deletion of your data ("right to be forgotten").

3.1.5. Right to restrict data processing under specific legal grounds.

3.1.6. Right to data portability.

3.1.7. Right to object to data processing, unless we have overriding legitimate grounds.

3.1.8. Right to withdraw consent at any time, if processing is based on consent.

3.1.9. Right to file a complaint with the State Data Protection Inspectorate.

3.2. To exercise your rights, contact us at info@asalna.shop. We will respond within one (1) month or up to two (2) months if more time is required.
3.3. If you request data deletion, we may still retain necessary information to protect our legitimate interests, comply with legal obligations, or resolve disputes.

 

4. Cookies

4.1. Cookies are small files stored on your device that contain data such as identification numbers or settings used to enhance your browsing experience. This includes technologies like pixel tags and web beacons.
4.2. We use cookies to understand user behavior, analyze site usage, and retain user preferences to improve your experience on the E-shop.
4.3. A full list of cookies used on our website is available upon request.

5. Contact Information

5.1. If you have questions, concerns, or complaints related to this Privacy Policy or your data, please email us at info@asalna.shop

6. Final Provisions

6.1. This Privacy Policy is reviewed and updated regularly. Any changes will be posted on our E-shop.
6.2. Continued use of our services after policy changes constitutes acceptance of the updated terms.